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can not get into email again

Frequent Visitor

can not get into email again

I can not get into my email account again, this also happened about 2 weeks ago, anyone else got the same problem?

 

New Poster

Re: can not get into email again

yup Smiley Sad

Contributor

Re: can not get into email again

My account just updated to the new email version and worked fine for about 4 days. Now today it is very sporadic. It lets me sign in but then hangs up. Does not matter whether I use Edge or Firefox and clear all the cookies etc. and restart. Oh and I am using Windows 10 on this laptop. Signing in on my desktop with Windows 7 everything works fine.

 

I saw a suggestion that said type in entire email address but that did not work either. However, if I then signed in to my account it did not reask me for name/password it simply opened my email immediately. Weird any suggestions?


castreight wrote:

I can not get into my email account again, this also happened about 2 weeks ago, anyone else got the same problem?

 


 

 

I thinks this must be a Comcast issue at least in my case.

Contributor

Re: can not get into email again

It is a Comcast issue and happens frequently with the new system.  I have now talked with a customer service rep and a chat agent who say it is not a Comcast problem... but they will get a tech to work on it and promised this will be permanently fixed.  Right...

Contributor

Re: can not get into email again

Same.
Frequent Visitor

Re: can not get into email again

Email down here too! Again!!!

Contributor

Re: can not get into email again

Yes, I do. Every day or every other day.

Service Expert

Re: can not get into email again


Topic now Closed.




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