Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,594

members

1,236

online

36,243

topics

Top

can i retrieve deleted email folders

New Poster

can i retrieve deleted email folders

I some how deleted a couple of email folders.  Is there a way to retrieve them?  can I rest my computer to an earlier date and get them? any help would be appreciated.

Email Expert

Re: can i retrieve deleted email folders

Unfortunately no.  There is a way to recover individual emails you deleted up to two weeks back, but it doesn't work with folders.  The only way you could  get them would be if you had the account enabled in a desktop client like Outlook or Thunderbird, and then had it backed up on an external drive.

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 232 views
  • 0 kudos
  • 2 in conversation