Hi ToddB10, if you're having issues accessing your email from our website I am happy to help you. Do you get an error message while trying to read your mail? Do you have our "Xfinity Connect" app downloaded to read your mail, and if so do you still have issues reading your mail in the app?
Rancho1, thank you for reaching out regarding this concern. We do listen to our customer feedback, please submit your feedback to us by clicking on this link so that your request can be considered on the next update.