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auto saved email addresses

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auto saved email addresses

I have had these stupid auto saved email addresses on my comcast email page for over 5 years. They never delete them and you cannot delete them. Everytime I go to send an email my ex spouse is there to make me sick. I have started to change over to Yahoo.com. It will take sometime to get rid of comcast but I will. I will also eliminate my phone and TV from comcast/Xfinity. They don't care about pleasing customers only there pocket book.

Official Employee

Re: auto saved email addresses

 

Hello ronlarry1, I can assist you with deleting old email contacts from your address book. Please click on this link to learn more about how to delete contacts old and new from your contact list. 


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Email Expert

Re: auto saved email addresses


ronlarry1 wrote:

I have had these stupid auto saved email addresses on my comcast email page for over 5 years. They never delete them and you cannot delete them. Everytime I go to send an email my ex spouse is there to make me sick. I have started to change over to Yahoo.com. It will take sometime to get rid of comcast but I will. I will also eliminate my phone and TV from comcast/Xfinity. They don't care about pleasing customers only there pocket book.


Assuming you mean what you see when typing in the To: field in a new email-----------------if you are still in the old email format, the drop-down for the To:, Cc: or Bcc: fields has it's own memory.  You cannot access it or edit it yourself.  Periodically old addresses should drop off by themselves, but it's spotty at best.

 

If you are in the new email format you have more control.  On the Inbox page click on the gear icon and then on Settings.  On the landing page under "Common", you will see the boxes to check or uncheck to  enable or disable the feature that saves email addresses while reading or sending emails.  To access existing saved contacts, open the address book.  In the left folders pane click on "Collected addresses".  There you can edit, use or delete the contacts that appear in the To: field drop-down.




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