Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,456

members

1,542

online

29,357

topics

Top

ads

New Poster

ads

Is anyone getting porn adds showing up on you computer while looking at your email.  I would add several of them here but they are disgusting.  What you happen if young children are looking at their email and this xxx rating comes up.

Official Employee

Re: ads

I'm sorry to hear this is happening.

Can you please clarify if the ads are popping up on your screen or if they are being loaded into the side ad bar?

 

If they are popping up, I would reccommend running a malware/adware scanner to make sure you don't have anything infecting your computer and delivering the content. 

If they are being loaded into the sidebar, please click the AdFeedback at the bottom of the ad pane and report the ad campaign to our ad team.





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 173 views
  • 0 kudos
  • 2 in conversation