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access account

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access account

I can't access my e-mail account.  Have been sent to a fax-sending site and then told the same thing another "customer" has been told.  I waste a considerable of time with Xfinity.  Can't it be cleaned up so it's usable?

Email Expert

Re: access account

You need to tell us exactly what happens when you try to access your email.  Are you getting as far as the Inbox page or what?




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I am an XFINITY Forum Expert and I am here to help.
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Regular Visitor

Re: access account

The same thing that happened to Ferrucio happened to me.  I finally got in touch with one of the "experts" at Comcast who told me they would change my password.  That is not something I wished to do, having changed it last week for another access problem  When I went back to home everything came into line.  Meanwhile, I had wasted another 1/2 hour for which Comcast gives no credit and very little service.  Thanks for the help.   John Z

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