Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,942

members

1,328

online

30,051

topics

Top

Xfinity Toolbar

ANSWERED
Frequent Visitor

Xfinity Toolbar

I do not have or need an Xfinity Toolbar.   How can I stop the constant messages to upgrade with the new version?  There is no "do not ask me again" choice. 

Accepted Solution

Re: Xfinity Toolbar

Thanks for replying.  I was seeing the popup message  every time I access email.  I just found an older message saying to go to Firefox "Tools" menu - AddOns and delete the Xfinity toolbar.  I didn't have an Xfinity toolbar to my knowledge but I did that and got the option "Remove" and did that.   Hopefully problem now solved.

View answer in context
Silver Problem Solver

Re: Xfinity Toolbar

I have never seen any such message. Where are you seeing them?

Frequent Visitor

Re: Xfinity Toolbar

Thanks for replying.  I was seeing the popup message  every time I access email.  I just found an older message saying to go to Firefox "Tools" menu - AddOns and delete the Xfinity toolbar.  I didn't have an Xfinity toolbar to my knowledge but I did that and got the option "Remove" and did that.   Hopefully problem now solved.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 2460 views
  • 0 kudos
  • 2 in conversation