I'm on my third modem now from Comcast. What a disaster this has been...
These new modems are a disaster. The wi-fi signal in my home is now much lower than it was before on my old modem. This was verified by a Comcast technician that was dispatched to my home. He stated "...yeh, we have a lot of trouble with these new modems and the signal strength is just not what it should be...".
I'm sitting on my desktop computer 5 ft from the modem and my phone still cannot connect to the XFi application. My signal strength is -50 dBm as measured by two seperate applications on my phone - still can't connect to the XFi application. It comes back with "Settings Currently Unavailable".
Okay, I know what, I'll use my wired desktop via a web browser. Well, the web browser shows the exact same thing - ON A WIRED CONNECTION directly to the port on the modem.
Initially this application worked (a few weeks ago) but now it seems to be unable to locate the settings; wireless or wired. What good is the application if you can't access the settings? It's been going on for two weeks now, so update should have been applied, as needed.