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XFI device pause and bedtime not working.

New Poster

XFI device pause and bedtime not working.

I am using the IPhone App to pause my sons devices and set a bedtime for the Wifi but it suddenly quit working. It shows that both are set but he still has Wifi access with both the pause and bedtime setting activated. This was working a week ago but isn't working properly now. Any ideas?
Official Employee

Re: XFI device pause and bedtime not working.

Hi, Knightlife7179 - What are the names of the devices you are trying to pause? 

New Poster

Re: XFI device pause and bedtime not working.

It’s a desktop computer and phone listed as Landen’s devices. Initially the pause and bedtime feature worked but now turning them on and off does nothing.
New Poster

Re: XFI device pause and bedtime not working.

I have the exact same problem.  

The pause and bedtime controls worked perfectly. Now they do not work at all.  The XFi app showed that devices are paused, but they are not paused.  Very frustrating.

Official Employee

Re: XFI device pause and bedtime not working.

Hi dvvbrown, can you please send me a Private Message confirming your service address as well as a MAC address for a device that will not pause? Thanks.