Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,829

members

799

online

29,041

topics

Top

Windows Live Mail & IMAP

Frequent Visitor

Windows Live Mail & IMAP

Per the recent email I received from Comcast, I switched my Windows Live Mail 2012 Comcast account from POP to IMAP.  Since then, whenever I delete messages, they are permanently deleted and I cannot find them.  They are not in the Trash folder in the Comcast account, nor are they in the Deleted Items in the Storage folder.  When I check the Comcast account settings under the IMAP tab, it shows "Deleted items path:  Trash".  So this should be working correctly, but it's not.  Any help??

 

Thanks,

 

Terry

 

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 143 views
  • 0 kudos
  • 1 in conversation