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Why is my email so slow to load?

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Why is my email so slow to load?

My email is loading extremely slowly.   I have a fast computer and internet connection and all other pages load quickly, except for this one.  It's very frustrating.  Also, the email program itself is glitchy and  does not perform well in many ways.  Will we see an upgrade soon?  How can I speed this up?

New Poster

Re: Why is my email so slow to load?

Not just my email but wireless on my computer, etc is extremely slow. How can I speed these up
Email Expert

Re: Why is my email so slow to load?

For the email issue,


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

Also, you could try switching from the Full version of Xfinity Connect to the Lite version. Go to Preferences>>>>General, and see which one you're using now. Full is the default. Select the Lite version.






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