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Where are Xfinity emails older than a month that are not in my inbox?

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Where are Xfinity emails older than a month that are not in my inbox?

My Xfinity inbox only holds a month's worth of messages. Where are my older messages?

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Email Expert

Re: Where are Xfinity emails older than a month that are not in my inbox?

 If you are still in the old email format, from the Inbox page go to Preferences>>>>>>>>>.Email>>>>>>>>>>>Email Deletion Schedule.  Does that account for the 30-day limit?  If so you can change it.

 

Do yo have the account enabled on another computer or mobile device?  If so, is it set to download and delete after 30 days? (using POP3)




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