Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Web Mail usually faster than Connect on Android


Web Mail usually faster than Connect on Android

I have a Samsung Galaxy S7 running Android 6.0.1. I am finding that Xfinity Connect is usually slower in fetching the body of an email than Web Mail. When I open Connect the subject line is visible. When I tap on a message it opens slowly. The spinning arrow gets on my nerves. So I switch to Web mail in my browser. It also shows the subject, but brings up the body of the email much faster.


I've called Comcast; they had me delete Connect and reinstall. It worked well for a week or so and then deteriorated. I don't see any setting that would allow message pre-fetch. Are there some hidden somewhere?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation