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Update on xFi Pause/UnPause and Bedtime Mode Issues

New Poster

Update on xFi Pause/UnPause and Bedtime Mode Issues

Hi the Xfi Pause/UnPause and Bedtime Mode all my devices are no working
Official Employee

Re: Update on xFi Pause/UnPause and Bedtime Mode Issues

Hi, AlainLDaza - Could you please provide more details about your issue? Are you trying to pause devices and then you still have an internet access? Or did you pause and now you cannot unpause devices? 

New Poster

Re: Update on xFi Pause/UnPause and Bedtime Mode Issues

Are you trying to pause devices and then you still have an internet access? Yes, after pausing devices they still have internet access

Admin1

Re: Update on xFi Pause/UnPause and Bedtime Mode Issues

AlainLDaza - Thank you for the update. I have opened a support ticket for this issue. Our support team will work through this issue and contact you directly with a resolution. 

Admin1

Re: Update on xFi Pause/UnPause and Bedtime Mode Issues

AlainLDaza -- Our support team was able to work through this issue and your ticket shows as resolved. Can you confirm this is no longer an issue?