Hi, AlainLDaza - Could you please provide more details about your issue? Are you trying to pause devices and then you still have an internet access? Or did you pause and now you cannot unpause devices?
Are you trying to pause devices and then you still have an internet access? Yes, after pausing devices they still have internet access
AlainLDaza - Thank you for the update. I have opened a support ticket for this issue. Our support team will work through this issue and contact you directly with a resolution.
AlainLDaza -- Our support team was able to work through this issue and your ticket shows as resolved. Can you confirm this is no longer an issue?