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Unusual email from Xfinity

New Poster

Unusual email from Xfinity

Why did I receive an email today with the subject "Important information about your Xfinity Home installation? I did not order anything to be installed.

 

Marilyn Hage

Expert

Re: Unusual email from Xfinity

I would call the number on your bill and ask about it.  1-800-Comcast.  Does it offer any instructions about what to do?  Are you sure it's legitimate?  Here's how to tell--------------

 

https://customer.comcast.com/help-and-support/internet/comcast-verified-email/

Official Employee

Re: Unusual email from Xfinity

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you