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Unblocking My Wife's Emails

Regular Visitor

Unblocking My Wife's Emails

In looking at several forum entries on this subject, it seems that everybody wants a dialogue before they will even begin to answer what seems like a truly simple request: How do I unblock someone I sincerely want to unblock?


It's pretty simple.


1) Mysteriously, my wife's emails now go directly into my Comcast spam folder.

2) I didn't do anything to send them there.

3) I want to get her address unfiltered so I can receive her emails again.

4) How do I do that?


I never use Comcast to access to my emails. Instead, I use Thunderbird. But it is Comcast that has blocked her, so I am totally unaware that she has sent me something - until she tells me so in person. I may be wrong, but I don't think that's how email is supposed to work.


Anybody - anybody - have a simple step-by-step solution?

Gold Problem Solver

Re: Unblocking My Wife's Emails

I would call COMCAST Security Assurrance  Department about this issue.


Comcast Customer Security Assurance: 1-888-565-4329 7 days a week from 6AM to 2PM. http://security.comcast.net/get-help/contact-comca​st-security.aspx.

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