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Unable to send email after Outlook 2016 upgrade

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Unable to send email after Outlook 2016 upgrade

I recently upgraded to Outlook 2016 and my Comcast email account looks OK, I recieve emails; however, I can not send any!    How can I resolve this issue?  If I rebuild the Comcast account, will I lose my inbox history? Help please.

Gold Problem Solver

Re: Unable to send email after Outlook 2016 upgrade

Please post the settings you are using in Outlook.

If you are using POP servers the settings should be:

Incoming server: mail.comcast.net

Incoming Port 995 with SSL  ON

This server requires authentication (under the server tab)

Outgoing Server:  smtp.comcast.net

Outgoing Port 465 with SSL  ON



Incoming server is : imap.comcast.net

Incoming Port is 993 with SSL ON

This server requires authentication checked

Outgoing server remains 465 with SSL  ON

Do NOT check SPA ( Secure password authentication)


Post back if you need further help.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
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Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

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