Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,644

members

760

online

29,386

topics

Top

Unable to open email from a particular sender

New Poster

Unable to open email from a particular sender

My Infinity email account works just fine, with one exception.  On my pc, I cannot open any emails from one particular sender with whom I am anxious to communicate with on a regular basis.  I am able to open them on my iphone.  It's the only recipient with whom I have a problem.  Any suggestions?

Email Expert

Re: Unable to open email from a particular sender

Exactly what happens when you try to open the email?  Are you getting any error message?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 154 views
  • 0 kudos
  • 2 in conversation