Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,082

members

1,015

online

36,346

topics

Top

Thunderbird

New Poster

Thunderbird

We are using Thunderbird 45.8 and have not had an issue. Today, with the new comcast email, TB downloads copies of the unread emails each time we log in. How do we solve this issue?

Silver Problem Solver

Re: Thunderbird

Comcast was having major server problems, and it was not actually deleting mail from the server's master Inbox after Thunderbird downloaded it. That caused TB to see the mail again and again. It should be fixed by now.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 228 views
  • 0 kudos
  • 2 in conversation