Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Suspended E mail account

New Poster

Suspended E mail account

How do I unsuspend an E-mail account


Re: Suspended E mail account

I'm assuming you are talking about a secondary account you had set up, then suspended.  Is that correct?  if so, from the Inbox page, go to My Account at the top of the screen.  It will prompt you to sign in again.  Make sure you sign into your Primary account.  On the landing page click on "Users and Preferences" at the top.  Once you are on the next page, you will see the tabs for the accounts you have in use.  Click on the one in question and you will see the option to "Delete or Reactivate User".  Click on that and the rest is easy.

Email Expert

Re: Suspended E mail account

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 0 kudos
  • 3 in conversation