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Surveys

Is Xfinity conducting a Survey when people sign into their e-mail account?

The Survey asks for credit card information in return for a MP3 player.

I would like to know if this is a scam.

Email Expert

Re: Surveys

It sounds bogus.  if it's an email here is how to tell ----------------

 

https://customer.comcast.com/help-and-support/internet/comcast-verified-email/




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Official Employee

Re: Surveys

Hello sslilac. This definitely sounds suspicious. Was this an email survey, or was this a pop-up onscreen message?

 

You can also contact our Comcast Customer Security Assurance team and make a report to them about this. 

You can find their contact info here.


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