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Spam issue

New Poster

Spam issue

Comcast seems to be treating all of the email forwarded from my gmail account as Spam.  I don't recall ever having put gmail on a spam list, but how do I check this so that Comcast will stop rejecting my forwarded mail?

 

Thank you very much.

Contributor

Re: Spam issue

Are the forwarded messages going into the Comcast Spam folder?  Or are you getting any error or bounce message at the Gmail end?  If they're just going to the Spam folder, just keep marking them as not Spam.

New Poster

Re: Spam issue

Thanks for your quick reply, Dr. S

 

No, they don't go to the spam folder.  I get the "undeliverable message" notice.  I noticed it started happening a few months ago after years of the two email accounts coordinating just fine.  Don't know what started it and would love to find a way to stop it.

 

Off to work now, but I'll check back throughout the day for any new responses.

 

Thanks again!

Gold Problem Solver

Re: Spam issue

CALL:

 

Comcast Customer Security Assurance: 1-888-565-4329 (7 days a week from 6AM to 2PM ET), http://security.comcast.net/get-help/contact-comca​st-security.aspx.





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New Poster

Re: Spam issue

Thanks CCCarole.  Will try that tomorrow.

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