Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,297

members

1,219

online

29,952

topics

Top

Spam Filter taking out good emails

New Poster

Spam Filter taking out good emails

The spam filter is keeping good emails from my inbox.  I don't want to have to check the spam filter everytime I long on.  How do I stop this?

Email Expert

Re: Spam Filter taking out good emails

Start marking the messages as Not Spam when they appear in the Spam folder.  Spam filtering systems are not perfect, and from time to time legitimate messages might be routed to the spam folder.  That's the main pupose of having it------you have to check it often to make sure you don't miss anything legitimate.  You will probably have to keep marking messages as it takes a while to "train" the filters.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 243 views
  • 0 kudos
  • 2 in conversation