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Sign-In from Scratch How?

Regular Contributor

Sign-In from Scratch How?

Tech Level 3 (USA) had me delete all cookies, history, temp files, etc. in Google Chrome "from the beginning of time."  I had problems from the nanosecond I was put onto the "2016 'New' E-Mail" on April 30, 2017.   This did nothing to solve the problems.  (FWIW, somehow, along the way, my Comcast E-mail User name was marked as "inactive" on the backend.  Tech Level 3 had NEVER experienced this problem AND they had to check with the engineers.  The engineers were the only team which had the tools to fix this--mark my Username as "active" again.  I do suspect this has happened to others--just by reading various posts).

 

Here is my predicament, now:  

1) How do I even get to the Comcast My Account Page--what is the URL address?  

2) How do I even get to my E-Mail Page--what is the URL address?

Email Expert

Re: Sign-In from Scratch How?

The only thing I can think of------------try the mobile version of Xfinity Connect:

 

m.comcast.net/m

 

Type that into your address bar and hit return.  See if you can get in that way.




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Regular Contributor

Re: Sign-In from Scratch How?

Latoque:  Thanks for your reply.  Tech Level 3 did succeed in fixing the glitch and did succeed on the backend of  restoring my username back to "active" again.   BUT  because Tech Level 3 made me delete all the cookies, temp files, history, etc. within my browser(s)-----***I do not know what the actual URL address would be and/or is for me to get to my Comcast Customer Home Page (NEED that URL address to hand-type into browser).  AND  I also do not know what the actual URL address would be and/or is for me to get into my Comcast Webmail Page (need that URL address to hand-type into browser.***

 

I need a reply with the actual two (2) URL addresses typed in, so that I can access these Comcast Web Pages---and/or a hot link in the reply.  Please.  Need ASAP.  Thanks, in advance.

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