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Showing Incorrect Name When replying to Email.

New Poster

Showing Incorrect Name When replying to Email.

My husband's name is appearing as the sender when I repley to emails.  This is a new development in the last 2 weeks.  I'm not having any success changing it back to my name.  We are on the same Comcast account, which is in his name but we have our own email addresses.  My email address shows correctly but his name appears as the sender.

Official Employee

Re: Showing Incorrect Name When replying to Email.

The instructions at the following link should help you change your display name to the one you prefer

 

https://connect.xfinity.com/appsuite/apps/faq/index.html#changeName