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Sent emails are not being saved. Preferences and email deletion schedule is set properly

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Sent emails are not being saved. Preferences and email deletion schedule is set properly

This occurs in Xfinity connect and Outlook 2013. For over a year this has been happening. Sent emails are not saved - deletion schedule sent to Never delete; save a copy of Sent is  selected.

 

Also, deleted emails are deleted immediatly even though selection is not to that.

 

Advise please.

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