Xfinity plant
Xfinity globe
Community Forum

Secret question

New Poster

Secret question

How do I change my secret question?
Gold Problem Solver

Re: Secret question

On the homepage, scroll all the way down until you see RESET PASSWORD on the far right column.  Click on reset password and follow the steps.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.