Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








SMPT outgoing email

New Poster

SMPT outgoing email

My new phone is asking for the outgoing SMPT password and I don't remember it. How do I reset it?
Tags (1)
Bronze Problem Solver

Re: SMPT outgoing email

It is the same password as the email or webmail login 


You can change it for an email account of the account by going to the link below.  But you need the primary account password to get there.




If you don't know it you can try this





Gold Problem Solver

Re: SMPT outgoing email

IF using POP servers, your settings are:

Outgoing server: smtp.comcast.net

Outgoing Port is 465 with SSL on

Incoming server: mail.comcast.net

Incoming Port is 995 with SSL on

This server requires authentication must be checked (server tab)

Do not check SPA ( secure password authentication)

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 0 kudos
  • 3 in conversation