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Reverse good email addr from spam?

Regular Visitor

Reverse good email addr from spam?

I accidentally put a good email address in my spam folder and deleted it it from spam. Now I can't receive emails from this address. Is there a way to remove this address from the spam filter so that I can again receive their emails? I did add the address into my mailbox as a first step. That didn't do the trick.

Official Employee

Re: Reverse good email addr from spam?

Typically, you'd click the Not Spam button in your webmail.  If you'd like, please send me a private message with more details about the sending email address, and we'll see if we can take a closer look





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Email Expert

Re: Reverse good email addr from spam?


aasekili wrote:

I accidentally put a good email address in my spam folder and deleted it it from spam. Now I can't receive emails from this address. Is there a way to remove this address from the spam filter so that I can again receive their emails? I did add the address into my mailbox as a first step. That didn't do the trick.

 

Just to add------Comcast doesn't scan your address book to see if an address is "safe".


 




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