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Re: Retreive deleted emails

Regular Visitor

Re: Retreive deleted emails

Hello,

I would like to retrieve a deleted email from December.  Is that possible?

Thanks in advance for your assistance.

Email Expert

Re: Retreive deleted emails

Assuming you are using the default Full version of Xfinity Connect, right-click on your Trash folder and you will get a sub-menu.  The last choice listed is "Recover Deleted Items".  Click on that and you will get a window open up showing messages you deleted for at least the last two weeks, but it may go back farther than that.  If you see the message you want, select it and then click on the small folder icon in the top of the window.  That will give you the option to move it back to where ever you want it.  My list goes back a month or so----it's not consistent.




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