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Re: Cannot view any page other than account preferences, successful login always redirects me there.

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Regular Visitor

Re: Cannot view any page other than account preferences, successful login always redirects me there.

I'm also having the same problem, any help would be appreciated.

Accepted Solution

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Thank you for providing that information @JackieP12. I have made changes in the back-end to Migrate your username. Can you please try again and confirm if the issue is resolved? 

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Official Employee

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Hello JackieP12. I can assist you with your login issue. Can you please send me a private message with your current service address, full name, and account number so I can assist. 


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Official Employee

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Thank you for providing that information @JackieP12. I have made changes in the back-end to Migrate your username. Can you please try again and confirm if the issue is resolved? 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Everything appears to be working fine now, Thank you.

Official Employee

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Fantastic! You're always welcome. Thank you for using the Forums. Smiley Happy


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Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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