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Problem Deleteing EMail Folder

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Problem Deleteing EMail Folder

When I try to delete a folder from my email email account, I get the following message. I DO NOT want to delete the POP account. I cannot find where to change the destination folder for the POP account.


Unable to delete folder because it is associated with the POP account named "W…".

In order to delete this folder, change the destination folder for the POP account or delete the POP account.

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Gold Problem Solver

Re: Problem Deleteing EMail Folder

Is this a Folder that you created, and not. Comcast Folder?

Have you tried right clicking on that Fooder and choose delete?
Which version of XfinityConnect are you using?

To check: Open XfinityConnect, click on Preferences in the Preview window. Now click on the General tab. A window opens showing which version you are using.

Which browser/ version are yiu using? Post back.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

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