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Please help with Hijackthis log

Regular Visitor

Please help with Hijackthis log

I am having trouble with a couple of things: my PC is VERY slow, also the home page and search pages change. I've tried all of the suggested scans, but am stuck. Please help.

Logfile of HijackThis v1.97.7
Scan saved at 6:48:57 PM, on 12/2/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\WZCBDL Service\WZCBDLS.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_10_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_10_0.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
O4 - HKLM\..\Run: c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
O4 - HKLM\..\Run: C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: C:\PROGRA~1\HPINST~1\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38017.6332523148
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://prod1.centra.com/SiteRoots/main/Install/CentraDownloader.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://reports.psnweb.com/viewer/activeXViewer/activexviewer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
Most Valued Poster

Re: Please help with Hijackthis log

The first thing you need to do is to download the latest version of HijackThis and post another log using the latest one.
Bronze Problem Solver

Re: Please help with Hijackthis log

Jw50 is correct.. You need to download the latest version of hijackthis Available here

Make sure you place it in a folder of its own.. (Note so far I don't see anything bad in your log..)
TANSTAAFL!!


Most Valued Poster

Re: Please help with Hijackthis log

Mary,

This could be the cause of the problem you are having with your PC being very slow:

http://support.microsoft.com/default.aspx?scid=kb;en-us;812337
Regular Visitor

Re: Please help with Hijackthis log

This is the hijackthis log with the updated version. Also , thanks for the thoughts on slow performance

Logfile of HijackThis v1.98.2
Scan saved at 5:53:44 PM, on 12/3/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\WZCBDL Service\WZCBDLS.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Microsoft Works\WksSS.exe
C:\Program Files\Microsoft Works\MSWorks.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_10_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_10_0.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
O4 - HKLM\..\Run: c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
O4 - HKLM\..\Run: C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: C:\PROGRA~1\HPINST~1\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://prod1.centra.com/SiteRoots/main/Install/CentraDownloader.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://reports.psnweb.com/viewer/activeXViewer/activexviewer.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
Bronze Problem Solver

Re: Please help with Hijackthis log

MaryS..

I don't really see anything wrong in your log.. Could yo tell us a little more about your PC and what problems you are having..
TANSTAAFL!!


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