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POP3 & IMAP servers time out

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Contributor

POP3 & IMAP servers time out

Unable to access Xfinity mail through Outlook, Windows Live Mail, or Windows Mail app. Both POP3 and IMAP generate server timeout errors and have been since at least 9/8/17. Verified that POP3 and IMAP settings are correct.

 

POP3 error message

Unable to send or receive messages for the xxxx account. Your server has unexpectedly terminated the connection.
Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'mail.comcast.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 993
Secure(SSL): Yes

 

IMAP server error

2017-10-02 (3)_LI.jpg

Accepted Solution

Re: POP3 & IMAP servers time out

Solved the problem - it was a conflict with my firewall software. 

View answer in context
Gold Problem Solver

Re: POP3 & IMAP servers time out


amstery wrote: ...

Protocol: POP3
Port: 993


 POP3 uses port 995, not 993.  Please see https://www.xfinity.com/support/internet/email-client-programs-with-xfinity-email/.

Contributor

Re: POP3 & IMAP servers time out

995 doesn't work either

Contributor

Re: POP3 & IMAP servers time out

Solved the problem - it was a conflict with my firewall software. 

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