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Outlook Email Compatability

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Outlook Email Compatability

Prior to yesterday I had been using Outlook to access my Comcast email but now I cannot send or receive.  It works on my iPhone.  Did some settings change?

New Poster

Re: Outlook Email Compatability

Today I can receive email but not send email, using Eudora (I know it's an ancient email client, but I like it).  Same is true for a friend.  Called Comcast and service rep says it must be a Eudora problem and he can't help me, but I have to think Comcast has made some change.

Official Employee

Re: Outlook Email Compatability

There have been a number of reports over the past day regarding issues some subscribers are having when trying to send email.

We recently updated the ssl certificate used on smtp.comcast.net.  Post-change, we started seeing reports of a few email programs having trouble verifying the cert.

To minimize customer impact, we've deployed the original certificate.

Our current priority is testing the new certificate configuration with a broader array of mail clients, including those raised in this thread. Once we see that the configuration works with those clients, we will redeploy the update.





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