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Not recieving e-mails from one person on my phone or computer but they do come through to my Ipad?

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Not recieving e-mails from one person on my phone or computer but they do come through to my Ipad?

E-mails from my neighbor are not coming through to my computer or phone but do come through to my Ipad. I can't figure out where to go in and change the settings to allow her e-mails to come through.

Help!

Stacioo

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