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Not receiving e-mails

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Not receiving e-mails

I have not received a single e-mail today?  Usually by now I have 20-30 e-mails, is there a known issue?

Official Employee

Re: Not receiving e-mails


Jdunkirish7 wrote:

I have not received a single e-mail today?  Usually by now I have 20-30 e-mails, is there a known issue?


 

Jdunkirish7-

 

It looks like your email is being forwarded to an address at icloud.com.    Did you set this up?  If yes, and you want to keep a copy in your comcast mailbox, you can do that.    

 

https://www.xfinity.com/support/internet/spam-filters-and-email-blocking/

 

If you did not set that forwarding, you should turn the forwarding off and change your password ASAP, as your account may have been compromised.

 

ComcastDaveL





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