Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,571

members

1,180

online

29,380

topics

Top

Not able to get comcast email on Iphone 5 with IOS 9.0.2

New Poster

Not able to get comcast email on Iphone 5 with IOS 9.0.2

Upgraded Iphone 5 to IOS 9.0.2 and all email was deleted and not able to get any new emails

Email Expert

Re: Not able to get comcast email on Iphone 5 with IOS 9.0.2

I just did the upgrade and had no problem with any of the email accounts I have on the phone including Comcast.  Try deleting the account from the phone and then re-enter it again from scratch.  It should auto-detect it as IMAP compliant and configure it accordingly.  My phone is a 4s.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 432 views
  • 0 kudos
  • 2 in conversation