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Not Receiving Some Email

New Poster

Not Receiving Some Email

This problems started a few weeks ago. There are a few people I work with that I email frequently. They all receive my emails, but I do not receive their emails. I have email coming in and when I ask someone to send a test it goes through, but if an email is a reply or a forward, I do not receive it.

Official Employee

Re: Not Receiving Some Email

Definitely check your user settings and make sure the spam folder is enabled.  If you want to give us the domain (the part after the @) of the emails that aren't getting through, we can look more closely at the logs and see if we can find a more permanent resolution.





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New Poster

Re: Not Receiving Some Email

The domains that I know about are danalysis.com, selas.com, polytech-america.com

Official Employee

Re: Not Receiving Some Email

Can you have them try again?  I took a guess, and I think they should all be working now.  If not, please let us know which are not.





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New Poster

Re: Not Receiving Some Email

danalysis.com took about 4 minutes, polytech-america.com came through within seconds. No response from selas.com

New Poster

Re: Not Receiving Some Email

selas.com just came through. Took about 5 minutes. Thank you very much. Do you think if there are any other domains I am unaware of at this time, that they too would be fixed?

Official Employee

Re: Not Receiving Some Email

The best way to be sure is to enable your spam folder.  Then the messages marked as spam should go there, and you can review them.





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