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No access to other email accounts

New Poster

No access to other email accounts

I attend PSU, and I also have a PSUone Card, and school has both processed thru Gmail. So, whenever any emails are sent to my @pdx.edu email, I can not access or receive them when using Comcast at home. Could you all fix or please advise?!
Email Expert

Re: No access to other email accounts

Exactly what happens when you try to access them from home?  Are you getting any kind of error message?




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New Poster

Re: No access to other email accounts

No.  We just never get any kind of response from Gmail nor any messages.  It says it sent and my information is correct but it never arrives in my inbox.

Email Expert

Re: No access to other email accounts

The only thing I can suggest is to call Comcast security to see if there is a blocking issue for that domain---------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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