Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,201

members

439

online

29,294

topics

Top

New and Improved version of Comcast e-mail?

Frequent Visitor

New and Improved version of Comcast e-mail?

I posted a while back expressing my frustration with the antiquated, bug-ridden Comcast e-mail program.  I said that I'd reported a number of issues to Comcast and that none of them had been resolved.  A forum member responded that Comcast had updated the e-mail program and was rolling it out in stages.  Does anyone know the status of that? 

 

I'm about to move to gmail but, as Comcast well knows and exploits, it's a pain to move to a new e-mail address and to get everything transitioned.

 

Thanks for any info.

Email Expert

Re: New and Improved version of Comcast e-mail?

Yes, there is a new format being rolled out.  Right  now it's still kind of in beta mode, and only some people have it.  The latest information I've seen is that this process will continue on into next year.  So there is no knowing when you might get it.  New internet customers are getting it by default.  Here is what the new Inbox page looks like----------------------

 

 

New Email Format.jpg

 

 

Did you know that in your Gmail account, you can set up an external account like Comcast and use it from the Gmail interface?  You can even send with the Comcast address if you want to.  Or you could enable the account in a desktop client like Outlook or Thunderbird.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: New and Improved version of Comcast e-mail?

Thanks for the info and suggestion about using the gmail or Outlook clients.  I've been holding off trying that but Comcast has worn me down with the poor quality of e-mail version I have so I'll look into it.

 

I appreciate your help.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 337 views
  • 0 kudos
  • 2 in conversation