Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,645

members

1,640

online

29,188

topics

Top

New Email Format

New Poster

New Email Format

I do NOT like the new email layout.  I would like to get part of the subject of the email on my inbox screen so that I can see if it looks like spam.

How do I do this?  Or how do I get it to go back to the old style?

Email Expert

Re: New Email Format

How are you accessing the email?  On a computer with a browser, or a tablet or what?  By default, the new format shows part of the subject title in the message list.  And once you have been migrated to the new format you cannot go back to the old one.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: New Email Format

Even worse, your spam and deleted emails will be automaticity deleted after a set number of days and can’t be changed.
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 317 views
  • 0 kudos
  • 3 in conversation