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Need to change email password

Regular Visitor

Need to change email password

This used to be a pretty easy task.  However, since the change I can no longer find any link to manage users and settings on my account overview page.  I have two email accounts that quit working yesterday.  I would like to change the password and see if I can get them to function again.  One of them is my primary email account and I really need to get it working again.  I can view emails in that account on line but can't send or receive from my computer or phone.  For some reason the password just quit verifying.  Also, I can only see one of my email accounts in xfinity (comcast mail).  Not sure how to access the other two accounts.  Tried chat support today but not helpful at all.  A supposed refresh to my account was going to fix the issue but it didn't.  Any help/suggestions anyone has would be appreciated. 

Email Expert

Re: Need to change email password

To change a passowrd------------------

 

http://www.xfinity.com/password?CMP=ILC:MA:BAU:SUB:COM:HLP:INT55e08981815f0




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Regular Visitor

Re: Need to change email password

Thanks for the link but it does not work.  Just a blank page.  To be clear I am trying to change the passwords to my comcast.net email accounts.  My Xfinity password is fine and it is easy to change via the new website.  I just can't find any links to my email accounts so I can change the passwords.

Email Expert

Re: Need to change email password

When you try to sign into the account, under the Facebook button is a link that says "Forgot Your Password?".  Click on that and follow the prompts.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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I am not a Comcast employee.

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Mark an Answer!solution Icon

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