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NEW EMAIL FORMAT ISSUES

New Poster

NEW EMAIL FORMAT ISSUES

New Email format lost all my contacts! Are they hiding it somewhere? Or do I really have to start all over with my contacts? ALSO...why am I changing the font, font size and color in settings but they aren't transferring over to my emails when I type? HELP!

Email Expert

Re: NEW EMAIL FORMAT ISSUES

For the contacts, open a Compose page, and click on "To:"  Do you get a list of the contacts?  Even if you do, they should appear in the address book the usual way.  So I'm escalating this to the forum admins for follow-up.  As for the fonts, make the change in Settings, then sign out of your account and back in again to get them to "take".  That's what I had to do.




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Official Employee

Re: NEW EMAIL FORMAT ISSUES

Hi hevanston, I apologize for your experiences with your email.  I will send you a private message to help troubleshoot further.

 

Thank you


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