Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,698

members

1,289

online

36,269

topics

Top

My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

New Poster

My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

Service Expert

Re: My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

If you're using only Xfinity Connect webmail you won't have to do anything.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Contributor

Re: My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

Just log in to yourcomcast email as you always did.

Service Expert

Re: My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

If you are using an email client (Windows Live Mail, Outlook, Thunderbird, etc) there are some things to consider.

 

1) If set up for POP mail and the client is not configured to leave a copy of messages on the server, any mail in the client inbox will not be in the client when set up on the new computer

 

2) If it is configured to leave a copy of messages on the server using POP, they will download into the client on the new computer.

 

3) If the client is set up for Comcast mail using IMAP, the mail and any folders you have created will automatically be synched and will be available in web mail and the client. The best thing to do to keep the mail is to use the IMAP settings in the client on your current laptop. Since the mail will be on the server it will download to the client on the new computer when the client is configured for Comcast mail access.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 246 views
  • 0 kudos
  • 4 in conversation