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Mulptile Emails received from same person all go together. How do I stop that?

New Poster

Mulptile Emails received from same person all go together. How do I stop that?

When I get multiple emails from same person they stack up on top of each other.  I wish them to come in and show up individually in my email.  How do I correct this?  

Email Expert

Re: Mulptile Emails received from same person all go together. How do I stop that?

If you are still in the old email format, on the Inbox page click on "View" in the toolbar.  Make sure you have "By Conversation" unchecked.  In the new format, on the Inbox page, click on "Sort by" at the top of the list.  "Conversations" is the last choice.  Make sure it's unchecked.




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