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Missing Emails

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Missing Emails

Hi support, 

 

I recently noticed that I was no longer receiving email from a couple or organizations. I have looked through my preference settings and can't see any restrictions that would be blocking it or see the emails in spam or trash. Can someone help me figure out why they aren't showing anymore and how to see if I accidently blocked them? I am pretty tech savy but can't figure it out. 

 

Thanks!

Email Expert

Re: Missing Emails

To block thm yourself you would have had to set up a filter to deliberately do so.  Call Comcast security to see if there is a blocking issue with those domains due to spam activity or something----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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