Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,187

members

1,238

online

36,374

topics

Top

Missing E Mails

Regular Visitor

Missing E Mails

Suddenly dozens of my inbox E Mails have disappeared.  My sent box content look OK.....problem is just with my inbox. How can I retrieve them.  They  are gone from my Inbox on my I Pad also.    Help

 

Email Expert

Re: Missing E Mails

Since you have the account enabled on more than one device, is one of them set up using POP3 instead of IMAP?  If so, it may be downloading the emails and then deleting them by default.  OR-------if you are still in the old email format, did you check your email deletion schedules to see if that accounts for them?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 207 views
  • 0 kudos
  • 2 in conversation