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Lost emails

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Lost emails

10 years of emails have been deleted, lost and neither Comcast nor Apple are able to find or to retrieve. As of a certain date in June, anything previously saved is gone, except for 2 emails 

dating back to 2006. There are well over 2000 emails that have disappeared. Comcast said to call Apple, as they were lost during iPad usage. Apple said to call Comcast. 

Any ideas, suggestions are appreciated...has this happened before to anyone?

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