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Links not working in new email

Frequent Visitor

Links not working in new email

One of the many problems with the new Xfinity email is that links do not work.   I received my most recent Comcast bill and the View Your Bill button no longer works.  So I have to take extra steps to separately go to my account to view my bill. 

 

Has anyone else encountered this and if so found a fix?

Expert

Re: Links not working in new email

The link in that billing notice works just fine for me.  So do any other links I have in incoming emails from other senders.  Try refreshing the page, and if that doesn't do it,  try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that still doesn't work, then try using a different browser.

Frequent Visitor

Re: Links not working in new email

Thanks.  Unfortunately nothing seems to work.  Will have to try a different computer.